What Is a Site Visit and Why Do You Need One?
A site visit is a precision measurement session at your home, and it is included free with every Quartz Store order. Our surveyor captures your kitchen dimensions using laser measurement technology, accurate to 0.5mm. This data drives the CNC fabrication of your worktop.
Why Professional Measurement Matters
UK kitchens are never square. Walls bow inward or outward by 2-5mm over a 3-metre run. Corners measure 89° or 91° instead of 90°. Window reveals sit at slightly different heights. These variations are invisible to the eye but critical to a worktop that fits precisely.
DIY measuring with a tape measure misses these details. A 3mm error becomes a visible gap or an overhang that catches the hip. Professional templating eliminates this risk entirely.
What Happens During the Visit
The visit takes 30-60 minutes depending on kitchen complexity. Our surveyor:
- Measures all wall runs using laser equipment
- Records wall angles at every junction
- Notes the position of sinks, hobs, and taps
- Checks cabinet levels and adjusts measurements accordingly
- Photographs key details for the fabrication team
- Discusses any design queries you have — edge profiles, upstands, overhangs
Digital Template vs Traditional
Traditional templating uses strips of MDF or hardboard cut and fitted on site. This works but introduces human error at every joint. Digital laser templating captures the entire kitchen in one dataset. The file transfers directly to the CNC machine — no manual interpretation, no transcription errors.
The Accuracy Difference
A skilled template maker achieves 1-2mm accuracy. Our laser system achieves 0.5mm. That difference matters at sink cutouts, wall junctions, and corner joints where fractions of a millimetre determine the quality of the fit.
Preparing for Your Site Visit
Clear the existing worktops of appliances and items. Ensure access to all wall runs. If you are replacing an existing worktop, it stays in place during the survey — our measurements account for the new surface height. If your kitchen is a new build with no worktops yet, ensure cabinets are fully installed and levelled.
Every Quartz Store order includes this site visit at no extra cost. See how it works for the full process.